Asheboro Nissan – Mitsubishi – Honda Asheboro North Carolina

Complaint: Well, where do I start? Back in 2001 I was going to school full time and working full time. I was borrowing my grandfathers truck, putting in excess of 100 miles a day. I badly needed my own car, and I’ve always been a Nissan fan, so I went to the local nissan dealer. They couldn’t get me financed for the Spec-V sentra I wanted, but could get me into a slightly used 01 Kia Optima. The price was decent, and I was told it had a bumper to bumper warranty for 75,000 miles. My fiance also witnessed this. I was also told that if I bought this car, paid for it on time for a year, I would be able to come back and trade it in for something I wanted. So between the good price, good warranty and promise of getting a 02 spec v I was sold. The car did great for a while, but one day when a friend and myself went to lunch, we came back out and found the car would not start. I had just had it serviced some weeks before hand, and nothing was found needing repair. It turns out however, the timing belt had broke. I was fortunate that it broke after I shut the car off, so no internal engine damage was done. Well, I understood that I had a bumper to bumper warranty, but this is when I found out otherwise. I had a limited drive train warranty, but this is not what I was told, nor what sold the car for them. After weeks of not having my car, and not being provided a rental, it was determined to be a warranty repair because the timing belt tensioner had siezed up, causing the premature breakage of the belt. So they told me if I provided a receipt for my belt (I had to purchase my own belt because they had a 200%markup on the price) I would be given a full refund. I provided the reciept, yet they denied my refund. I was told that it was not a genuine kia part, and kia would not authorize a refund. However, it was a authentic kia oem replacement, even came in a back with Kia printed all over it. Ohwell, screwed out of $75 on top of spending my entire savings to purchase a cheap truck to drive while my car was being repaired. It took them almost a month to actually repair my car. Anyone who has ever turned a wrench knows there is absoultly no reason such a job should take so long. Anyhow, I get my car back, and within a week it is displaying serious problems. The electrical system is freaking out, my stereo essentially caught fire and smoked the car out, while going down the road at 70 mph. The in dash clock rarely worked, and my power windows all quit functioning properly. The blower for the heating/AC also lost a lot of power, blowing less wind on the high setting then a properly functioning fan would blow on the lowest of settings. And this was coming up time for me to trade this car in and get my Spec V. I returned to the service department, with the hope of them honoring the warranty they told me I had, since I had established a warranty, and a tensioner is not part of the drivetrain. Anyhow, I was denied. In the mean time, I was also in talks about trading the car in. In little over a year, the car I purchased for around 15,000 dollars was worth only $2500 in good condition. I still owed around 12,000. So the advice the salesmen give me was to finance the sentra, since I was only cosigned on the kia, my grandfather being the main signer. (This was also something they tricked me on, I was supposed to be the main signer, and due to this none of the payments I made reported to the credit bereu.) And just let them repo the Kia. Anyways to shorten this story, I was sold a lemon, lied to about the warranty, refused the quality service they claim to provide, ripped off, lied to time after time from the sales staff, finance manager and even the owner. The people there will say absolutely anything to get you to buy a car. “Its not true

Tags: Auto Dealer Repairs

Address: ahh

Website: I’ve learned my lesson and I will never by a new car again. But now they are doing the same BS to my brother. He purchased a Nissan frontier from them in 02

Phone: tellem it is anyhow””. This i s evidenced by the fact that they managed to get my brother into a very similar situation. ____ Part 2

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