Complaint: National Auto Service in Oldsmar, Florida failed to fix my Dodge Neon properly. They said my overheating problem was due to needing a new radiator because it was supposedly leaking – there were no physical signs on the pavement indicating a leak though. Next few days car started to overheat again. Took it back to National Auto after work. They looked at it for 2 hours saying they found nothing. Went to work next day. Didn’t make it. Car overheated again. Took it back that same night. They finally checked the thermustat which I suggested they check earlier, but they didn’t. They wanted to charge me again. I said no. They replaced the thermustat because I said I was not going to pay for their mistake of not checking it out originally. Went to work next day. Made it there. Did not make it home because car would not stay in gear. Had to stop at a local shop by work. Called National Auto. THey would not tow me in. Said they already fixed my car. The new Auto shop proceeded to check my car out. They found that National Auto neglected to connect a hose from coolent, so all the anti-freeze was gone and no water in my radiator. Also, they failed to properly connect the hose from transmission fluid to radiator which resulted in all the transmission fluid leaking out! They said they never worked on the “driver”” side of the raditor. The gentleman at the shop my car is stuck at says they would have had to work on both sides of the radiator to get it out and put new one in. He said they should have checked to see that all hoses were connected ant that I had water and coolant. They did not do this
Tags: Auto Repair Service
Address: National Auto. I could have completely ruined my tranmission due to their negligence. They transmission hose to the radiator was not properly connected. I therefore had to pay this new Auto shop to connect the hoses and refill everything. I paid another 120.00 which should have been covered by National Auto. Their response was that according to them
Website: 3166 Tampa Road, Oldsmar, Florida 34677 Nationwide U.S.A.
Phone: they fixed my car and this new incident was not their responsibility! Barbara Oldsmar