Town and Country Automall, General Motors alamosa co

Complaint: In February of 2001 I bought a 2001 Chevy Cavalier from Town and Country Automall in Alamosa Colorado. While test driving the vehicle I heard a strange noise and mentioned it to the salesman who was in the vehicle with me. He said it was just the fact that the tires were new and once they wore a little or I purchased a different brand that the noise would go away. I purchased the car anyway believing it’s a brand new car nothing is wrong with it. I immediately started having problems with the car and began to take it to the service center at the same dealership. they told methere was nothing wrong with the vehicle although there was a loud grinding noise in the front end. The technicians would say things like”too bad that truck was driving by maybe I would have heard the noise””. They called my husband at work after my various attempts to get my vehicle repaired and told him that I was crazy. They said everything tome but outright call me a liar. They treated my like I was ignorant and stupid. I contacted General Motors who in turn contacted the dealership and asked them to look into my complaints. They finally did and said it was the transmission on my brand new car. After replacing the transmission the loud grinding noise that I had been experiencing was still there. Again I was called a liar and told that there was nothing wrong with my car. GM was contacted again and again they took the car back and realized that it must be the clutch on my brand new car that they charged me 16

Tags: Auto Manufacturers

Address: 000.00 for by the way

Website: the media

Phone: the clutch was replaced. I before this spoke to the owner of the dealership who told me that he was not going to do or willing to do anything about the problem. I asked him for a refund and he laughed at me and walked away. I tried explaining to him that i felt this car was a danger to myself and my children he did not care. When I got my car back the third time I would be driving down the street and it would pop out of third gear almost constantly. Again I took it back at that point the service manager told my husband that if I kept making calls to Gm and anyone else about their company they would refuse to fix my car at all. That being said he took it back and had it more than three days before he said it would pop out of gear. I got the car back via them taking to my husbands job. When he got in and tried to put it in reverse lo and behold it would not budge but they said it was fixed. Again they took the car back and attempted to fix it. They had the car in nine months a total of 36 days. I went to the bbb

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