U-Haul tacoma Washington

Complaint: This has taken awhile to get out, but I am sure it is still happening. First and foremost, let it be known, that u-haul does not check their trucks to verify that they are ready for the road. a truck may break down at any time and you are at the mercy of the company. If the company does check, this particular store said that they do not. My story is that i rented a truck to pick up furniture and move it, as well as my existing furniture, to a new apartment and i was severley limited for time. i reserved the truck well in advance, 2 weeks, but when i go to pick up the truck, they have no record of my reservation, so they don’t have a truck waiting for me. BUT… they have a record of my deposit, so they feel obligated to help me out. i thought i had gotten lucky, because the store had a truck that was ready for pick up for a one way trip in after 24 hours, so all i had to do was return the truck by then. agreed. it was too late to do a same day pick up for weekend use at different store. So, i go to the store to pick up my furniture. park in the loading bay and go to the register to check out. i come back to the truck and guess what. the truck won’t start. my first impression is that i killed the battery, but i didn’t leave anything on. I call the store i rented from and they say, “sorry

Tags: Auto & Truck Rental

Address: but there is nothing we can do.”” then i talk to a “”manager”” and he tells me to call the home office. i call the company and they tell me that a rep is on the way and they should be there in 4 hours. huh? 4 hours? my family was with me and they had driven the car

Website: generally the last to leave. Him and couple of others stayed by my side

Phone: so they were able to go home

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U-Haul tacoma Washington is rated 1.67 out of 5 based on the reviews submitted by our users and is marked as POOR.
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