Alabama Vision Center used to be excellent with caring doctors who actually knew your name when they walked in the exam room. Not anymore! Sadly, Alabama Vision Center has turned into nothing more than a factory or perhaps a glorified LensCrafters would be a more accurate description. The Optometrist is terrible (Holly Young). She doesn’t listen, she doesn’t pay attention.
Example: As she was walking into the exam room for my appointment, she yelled down the hallway; ” Is this the ONE that’s here for ……..”. ( very unprofessional to say the least.) Dr. Young not only cannot remember who’s in the exam room, but she knows absolutely nothing about why you’re even there! I guess no one ever told Dr. Young; “read chart” before entering exam room.
The Techs are even worse – one of them during an exam last year thought I was there for a hearing test, she had no idea I was there for a contact lens exam. As I stated above, this doctor’s office used to be excellent, however, it appears things have changed and they are now more concerned with profits and bottom line than with patient care.