I run a side-sublimation business, and I was looking for between 30-50 wholesale Yeti cups. I tried the local dealers, but no one could cut me a deal even if I was ordering 50, so I tried online figuring “well, SOMEONE online should be selling wholesale. I mean I need 30-50 to fill an order, what kind of company DOESN’T cut a deal at THAT many?” | I ended up first going to dhgate, and they ended up sending counterfeits that got caught up in customs, and deemed ‘counterfeits’ but they have a good buyer/seller reparation service, and I was able to get the money back, no problem. “Caught in customs” was an *actual* complaint that you could file on that site, so apparently, this is not *unheard* of to say the least, and as long as you file the paperwork that customs sends, they’re good about returning your money, so at the end, the cups are lost in customs, I got my money back, I just lost time, and we move on. | The second place I ended up was “”. Their cups were priced a bit higher, and they were local in the US so I figured “well, this seems *reasonable* for 30 cups”, so I placed the order. It said they “accepted my payment” and then…nothing. A week later it moved to “processing.” It is now almost 3 weeks later, and I’ve been sending 2 ‘contact us’ messages a day starting last Monday asking “when will these be shipped. Please contact me. I’ve heard nothing.” | Then I noticed their ‘refund policy’ is that they have NO ‘refund policy’ and not only do they NOT have one, but their ‘return policy’ is driiiiiiiipping with…suspicious wording. Here is their *actual* ‘return’ policy: | ————— | Due to the nature of our inventory system, cancellations or modifications to any order are not permitted in any instance – no exceptions. This applies even if immediate contact is made via any method. Immediately after an order is placed, the associated stock is reserved, and the order is sent to processing and cannot be altered or cancelled. We apologize, but in order to provide the fastest and most accurate order processing possible, our system is set up in this way. Any order is eligible for return or exchange according to our terms and policies below. If you attempt to cancel payment through your card issuer or bank, this is in violation of our terms of sale and will be subject to an additional $100 fee plus any additional related costs. In some cases, this may also constitute buyer fraud, and may result in a criminal complaint filed against any buyer who attempts to circumvent the no cancellation policy in any way. | ————— | I called the bank on this today, and they said this is a VERIFIED scam. I’m in the process of putting a ‘stop payment’ on the payment. | Look, I know when you look up a site there’s going to be ‘positive’ reviews, and you’re going to think “well, these people are just bitter”, but I can assure you, these are made by the saaaaaaaaaaame people RUNNING the site to introduce doubt into people’s minds. 100% avoid this. It IS a scam. It is VERIFIED as a scam. This is 100% a scam.

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