BMW Seattle

I created a letter to BMW Seattle and BMW The United States and Canada regarding the issue with our X1. I obtained phone calls from both, as well as a number of days later on a technician drove a loaner to our home and also picked up our auto for service (its 7th for this concern.) Within a day they had actually recognized the problem, a defective Air Conditioner air vent near the steering column.

They brought our auto back on Monday of this week, and so far the rattle hasn’t re-emerged. I am pleased (although still cautious it will certainly return) that it has lastly been fixed. Unfortunately I discovered a bunch of strange grease/lubricant places throughout the interior vehicle driver’s side after this 7th solution visit. So not only didn’t they go above and beyond and also information my car after all of the troubles we have actually endured, yet they left it like this.

We Just recently got a new X1 and also within a couple of months, began to discover a distinctive rattling sound originating from the vehicle driver’s side dash/steering column. To date, I have taken it to the solution division SIX TIMES and it hasn’t been taken care of.

The very first five times, they assumed they identified and took care of the issue (by applying really felt tape to contact factors) however the sixth time they claimed to not hear anything and also said I ‘d have to return a 7th time if the rattle returns (which it did, essentially on my drive home from the service division.) It’s never ever been permanently repaired, and our irritation over the whole procedure has dropped on deaf ears to day. This is our very first– and also last– BMW.

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