The one star are is for the nice girls who work with Dr Caswell. Dr. Caswell is one of the most unapproachable doctors that I have ever met. She was the only one out of four orthodontists who I saw who said I was a perfect candidate for Invisalign….. I should have thought “red flag” but it was exactly what I wanted to hear! Invisalign was a horrible choice. Though my teeth looked perfect, it completely ruined my bite!
One side of my teeth met up & the other side didn’t…. never had this issue before! Why was she the only person to say Invisalign was a good option? Probably because she makes bank on these cases & only sees you ever couple months….. I’d never do Invisalign again! Regular braces are a guarantee but Invisalign is gamble whether it works & you’ll never get that perfect smile that braces can give you. After leaving this office, I’ve had to go to another orthodontist to fix the issue I had. Now I’m using regular braces to get the job done. 4 years of this!
Kimi was like the wizard in the closet, so hard to have a conversation with, to get ahold of, I felt she talked down to me…. it was the most stressful situation & it felt like the girls in her office were afraid of her too. I feel like just wanted to make a buck on me by encouraging me to do Invisalign while 3 other orthodontists on island discouraged me in doing so. Her big fancy office fools you. You think she must be good to have this amazing place….. she needs your money to pay the overhead. I don’t trust her judgement from my experience and I’m writing this so that no one else finds themselves in the same horrible predicament.
It’s not good when you can’t talk to your doctor or feel that you are being heard.
She did give me some out of the huge amount of money I paid when I said I was leaving. That was fair on her part but I’m into thousands more now just to fix the problem that happened because she encouraged me to do in Invisalign. Don’t do it! If you go with her, do standard braces! She can make bank on Invisalign but standard braces will give you perfect results!