On August 27th 2018 at around 21:00, my papa went to The Mayo Clinic Emergency Situation Department at 5777 East Mayo Blvd in Phoenix, Arizona for an uneven heart beat, come with by my other as well as myself. Previously in the day, my daddy was traumatized by his bad efficiency on psychoanalytical test offered by a neuropsychiatrist as well as being deeply troubled. My dad deals with memory problems, cognitive dysfunction and also short-term memory loss as part of his mental deterioration medical diagnosis. I believe that his test performance was so inadequate that it materialized right into a physical diagnosis. Following the examination, my father told my mother and also I “why did need to get sick at this moment in my life?” He furthermore mentioned: “I feel like I am going to die soon and I am not prepared to die … I don’t intend to die!” My father is a really fragile hypertensive and requires taking his blood pressure at least three times throughout the day, every day. When my mother was incapable to obtain any type of reading on numerous home blood pressure monitors, she was incapable to figure out whether or not my dad needs to receive next dose of his self-tapered high blood pressure drug, she asked me to intervene. I decided to bring him to Mayo’s Emergency situation Division, which was the closest to her home.
We functioned our means through triage as well as being seen by Dr. Paul Kozak MD. Mr. Kozak briefly interviewed my father regarding his symptoms, and after checking out an ECG display, established that my father had an irregularly irregular heart beat– something that we thought and he confirmed. Mr. Kozak went on to state to my daddy “Well, you seem to be experiencing what we call ‘T.M.B.’ which implies ‘a lot of birthday celebrations'” while chuckling. Mr Kozak went on to say “hello, you made it ‘up to’ 84 years; that’s tolerable.” Mr. Kozak then specified “… you recognize what, maybe worse; you can be in a nursing home.” Sadly, what Mr. Kozak didn’t recognize while he was making his thoughtless effort at wit, is that my father has a medical diagnosis of dementia and should anticipate that he will certainly have an abbreviated quality lifespan, and also may effectively, and in the near future be considering a nursing home and also or permeant assisted living home treatment. My daddy was twice as perplexed that he was in a hospital, being told by a scrub-wearing doctor that he had “way too many birthdays.”My dad recognized as well as repeated back Mr Kozak’s comment to indicate, “I have lived for as well long,” which “it was time for me to die.” We quickly requested to be discharged, however my dad’s confusion advanced for a long time. My mother and also I was witness to these comments and also were both horrified. I waited a couple of moments after that went outside to request to speak with Mr. Kozak’s manager. I was provided a charge nurse that noted to my grievance, yet after that told me that he had no authority over physicians. I then asked to speak to Mr. Kozak directly. I asked Mr. Kozak to join me in a personal room and also informed Mr. Kozak that I did not appreciate him making light of my dad’s medical condition as well as telling Mr. Kozak that my papa had addressed his deep issues about his own mortality, and also re-shared his direct quotes. I repeated Mr Kozak’s quotes back to him. Mr Kozak informed me, “I constantly talk with my clients this way” repetitively mentioning “I really did not do anything wrong.” I informed him I was amazed that he was making reasons rather than apologizing to my papa, and also if he really did not apologize quickly, that I would certainly be filing a problem in writing. Mr. Kozak after that proceeded to remove his name badge from his t shirt and raise it up my eye level as well as claiming “you go appropriate head as well as file a complaint … he is my nametag!” I told him that I asked him if he was aware that the clinical board may be curious about, his imprudent bedside fashion, as well as he told me “I uncommitted, you can go right ahead.” Every one of the above was carried out in witness of the nursing shift manager.
If you agree that this type of actions does not Meet Mayo’s ethical standards, I request you approve this file as 100% accurate and that it is positioned as a formal complaint to Mr Kozak’s employees file(s). I do not think that this was an offhanded comment or something which accidently eloped. I think that Mr. Kozak thinks that it is appropriate bedside fashion to tell a patient that they have lived for also long, as he has actually coined his very own acronym for this sickening phrase.