Hidden charges for profit
My Complaint: You sit down to have your taxes done and the first thing you ask is how they want to be paid. As they do your taxes the kind of push right through it. When it comes time for the payment method they say nothing ’til you’re done signing and they tell you this is your receipt and payment plan. They charge you an extra 49.95 to pay through Sunrise Bank. They knew we were going to pay out of pocket. They said there was nothing they could do about it.
My Demand: Refund