I placed my order for a pandora bracelet and 5 charms I received free shipping and received the items. However the items did not look like the website were cheap some of the charms weren’t the same as displayed on site such as the elephant was different than the elephant on the website.. Poor quality and looks like the bracelet was cracked and would not fit an adults wrist too small. Package came from China no receipt in my package. Read on site have 7 days to return from date of receipt there is no phone number on the website I filled out two contact us forms and sent and email still no response so basically I’m not going to be able to return this garbage merchandise or get my $83.23 refund. Completely upset this was suppose to be a gift for my mom’s birthday I would advise people to buy from an actual physical store who is an authorized retailer. Very disappointed and I usually do research too and did not this time.