On January 4, my orthopedic surgeon suggested I wear a thumb splint for my right hand where I was having pain. The nurse gave me a paper to sign telling me that this is to provide proof that I received the splint. It was fitted on me at that point and I wore it going home and at night but it was too painful so I removed it. Then a billing statement arrived for it for $350 and after adjustments I have to pay $180. I went to Performance Biomedical’s website and did not find a return policy so I filled out the form and told them about my concerns on the bill. I did not get a response after 3 days so I called them on the phone and the lady who answered said it is not their problem that I was not told they only offer 30 days window for returns/exchange. So I called the orthopedic’s office and after 5 minutes of waiting on the phone, I was told that I will be transferred to a nurse. After I was transferred I got the voice mail and so I have no choice but to leave a message. Performance Biomedical did offer payment terms and that is fine except that I am stuck with a $180-dollar implement that is not even useful to me. This is how these medical so-called professionals are ripping off the consumers. For those of us who do not have deep pockets, we are forced to not see the doctor because of their exorbitant fees. Performance Biomedical is not an ethical company in my opinion. I can’t wrap my mind around this thumb splint that costs $350 bucks. It’s robbery.