Saphire Softech Solutions LLC Review

I got a call from someone claiming to represent Microsoft. He said that there is a virus on my computer.I turned on my computer and saw that there was indeed a virus on it. I could not get rid of it and couldn’t even get onto my computer at all. The virus had locked my system up completely.The guy on the phone told me to do something to my comp and it allowed me to get on and access my comp. Then he said to type into my browser something like: or something like that.Then he had me give him and his other techs remote access to my comp.They worked on my comp and they did remove the virus(es). Then they said they added a new anti virus program to my comp. But, they did not tell me how to update the virus program.Then they charged me $249.99 USD with an online check. I had to write the check, take a picture of it and email the check to them.This was last month. They said I will have free updates and support from them for a certain amount of time.The name of the company is: SAPHIRE SOFTECH SOLUTIONS LLC.They are in New Delhi, India.They called me again today and had me give them access to my computer. They said they had to give me some updates to my system.I allowed them access to my computer. They were in the process of doing some things remotely to my system when they called me on the phone. They told me the check did not go through and they would send me $250 as a deposit to my bank, checking acct. Then they needed me to send the money back through Western Union, directly to somebody in India.This got me suspicious, So I checked my bank account online and I did not see a deposit of $250 in my acct. So I called my bank and asked them if they had any record of a recent deposit of that amount of money. They did not have any record of it either. They also said and my bank statement also showed that the check had already cleared and was deposited into their account.I had a bad feeling about doing something like this (allowing someone access to my computer remotely and paying them $250 in an online check in the first place). But, I needed my comp fixed, so I did it.When they asked me to send them the money again today through Western Union and they would deposit the money in my acct and have me send it back, that just didn’t make any sense. Then they didn’t even deposit the money at all.They asked me when I was going to send them the money, I told them I would when they deposited it into my bank acct. which, they never did!This all raised a red flag to me and made me realize, it just may be a scam.I have not resent them any money and as far as I know, they have not deposited any money into my acct.I bank with ***** ***** Bank in ******* ******, FL.When they sent me a message online asking me when I was going to send them the money and I told them I would when they sent the money to me, they asked me why. They expected me to send the money within one hour. I told them I am broke and I don’t have any money to send them and I won’t have money until they send the $250 to my bank, which, so far, they had not done.After I told them that online, I used my cellphone to do some research on the company: Saphire Softech Solutions. I found some other websites that said it was a scam and other people had gotten ripped off by them to.Is Saphire Softech Solutions a legit company or not? Can they be trusted?They are located in New Delhi, India.When they called me, their phone number just appeared on my phone as: Private number.They told me that the company name was spelled: Saphire. But Online they are listed as: Sapphire.Does Microsoft even have people anywhere in the world that can detect a virus on your computer and will call you and tell you about the virus over the phone and go through the processes that they did and fix it remotely? Or is that just a scam to?Sincerely:***** ***** ***

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