Sincere Sally first came to me. They asked me to be an “ambassador” which is basically someone who promotes their items and usually a discount code is involved. So I immediately purchased a top and began promoting for this brand. At first the issue was with how long the processing time was taking. They weren’t keeping in touch. I never received a tracking number. They said I could not get a refund due to it being “processed”. I get my item unknowingly because I never got to check tracking for the reasons stated above. My item that I received was NOTHING like the pictures on their website. It was cheaply made. Thin material. Stitching was missing. And the lettering was considerably smaller than the pictures used to sell the original item. Not only that, but there seems to be a stain on the collar of the shirt. I was infuriated so I immediately go to email this company that has seemed to scam me and they will not reply but to tell me they will not refund me. Our messages let one another know when something has been read and all they do is read my message and never reply. I am furious. Although in their return policy it states that you can not return if clothing has been worn, but that’s only with bottoms and one pieces. I purchased a top. They have ripped me off. I would pay a dollar for what I received and I paid $21.99 and that was after a discount code was applied. I have been ripped off!