While reviewing my mother-in-law’s bank statements, we discovered 2 personal checks, in large sums written to a comapny called Softexperts LLC. When we questioned her about the checks, she said that she was having trouble with her computer, and received a call from what she thought was a rep from Microsoft. This person said that a major virus was discovered on her computer, and if she did not take care of it immediately, her personal information was in jeopardy. From what we gather, they asked her too write a check, scan them a copy of her check, and then mail it to an address in Idaho. A few months later, they called again saying they found another virus, and needed an additional check for more money, promising her "lifetime" protection against viruses, tech support and other computer tech support. All the while, she said she could see them "scanning" her computer for viruses, and sending her some sort of reports. Both checks have cleared her bank.I tried calling this company today, and got nothing but the run-around. This is definatley not a legitimate company, and my mother-in-law is a victim.