The merchant, PM Immersion, has a very interesting and enticing website.I enrolled into a 3 day live teaching certification boot camp for a Program Management Professional (PgMP). The certification is sponsored by the Project Management Institute. I contacted the owner, Roy Johnston, via phone, email and text to issue a refund after payment.Roy Johnston, owner of PM Immersion clearly states on the website that refunds will NOT be issued after Pre-Class Material was SENT (not received) to the student. Mr. Johnston sends the Pre-Class Material via email shortly (within hours) after payment. In my case, the email went to my SPAM / JUNK email and I didn’t even know that I had received the Pre-Class material. No notice was provided by Mr. Johnston concerning this Pre-Class material transmission.I asked Mr. Johnston to validate the claim on his website that 96% of his students pass on the first try. He declined.According to the PMI.org website, Roy Johnston does not have the PMP, PgMP or PfMP credential.I asked Mr. Johnston to validate the claim on his website that he has trained 23% of all 2,700 PgMP credential holders. He declined.Mr. Johnston claims that 100% of his students were satisfied or very satisfied with his course. Given a 2016 and 2018 ScamPulse.com report, this assertion is difficult to believe.In the end, I decided to attend the class after going back and forth with Mr. Johnston about a refund of $ ********.Since he would provide a refund, I showed up at the designated time and location – ********* *** ** ******** **. Roy Johnston had not booked a meeting room to facilitate the course and did not show up at the location to teach the course.I have contacted my credit card provider and asked that they stop payment due to the aforementioned reasons.