Technical Support and Texas Connect Review

We received a call telling us our IP address had been compromised/hacked by nearly 3000 overseas connections. For protection of all computers, smart phones, ipads, etc. they had to go in and remove all the malware, etc. Showed me online all the connections to be removed. To protect for the lifetime there was a charge of $400. They requested payment with a debit bank card. Included was new security and updated McAffy. This took place on 3/14. Other phone numbers given to contact direct were 747-224-6580 and 936-465-9848. Name: Sr.Tech Ronald, Network Engineer. Spoke to one other person. On the morning of 3/21 we received a call from our bank to see if we had authorized 3 payments of $441,$441 and $490 each. We had not. Received multiple calls from "scam tech" asking me to recover the stolen funds by going to purchase a gift card and money would be returned that way. I responded it didn’t make sense and it was a scam I was going to report it to the bank and BBB. We stopped payment on bankcard and bank account. Recommended to shut down computer and unplug from further access. Had a geek squad clean computer. All malware, etc. cleaned and removed.

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