Urgent Care Matters

I never tried an “urgent care” center and decided to try one when I woke up with pink eye. I pretty much knew the diagnosis and just wanted a quick place outside of my doctors office to get a prescription so I could start treatment right away. I walked into the Urgent Care Facility on St. Barnabas Road and thought, “Mmm nice and clean, ok”. That great impression didn’t last long. 1. For it to be a health facility I was rather surprised that there were NO Hand Sanitizer bottles placed all throughout the waiting room and the center.

There wasn’t even one in the exam room! I had Pink Eye which is highly contagious and the receptionist had me using the same pen and clipboard that all the other patients were using. I had to hand her my ID so she also touched objects that I had touched. Luckily I know how contagious pink eye is and made sure that I did not touch my eye and kept my hands sanitized with my personal stash so that I would not share my germs with others.

I did ask one of the medical assistants if they had hand sanitizer and he directed me to a bottle on the wall out in the hallway. Ok, so when the nurse or whoever uses it and then opens the door with their bare hands um that defeats the purpose. There should be a bottle in every exam room. 2. There was not a Blood Pressure cuff for extra large arms. Ok, I am going to stereotype here…how can you be a medical facility in business in a predominately black area and not have an extra large blood pressure cuff? 3. The Nurse Practitioner who examined me did not wear gloves!

I will say my disapproval is not with any individual in the center. Everyone was very nice and it was a quick and easy way to get the medical treatment that I needed. However, I will not venture back to that particular center because the health safety standards do not meet where I think a health facility should be.

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