Venidress Review

Ordered through an advertisement on Facebook wonen’s clothing retail items. Paid expedited shipping to arrive in 10 days however Arrived a month later. 4 items cheap, didn’t fit as indicated tried to return based on their policy. Took 10+ emails before they would even provide return address. Appears to be COMPUTER BOT responses and only way to contact them is email with similar responses, no phone. Paid $40 to return to exact address once received. 4 months later package arrived back to my address UNCLAIMED. All the while sending them documentation of return via email & tracking, order #/amount. They would not refund monies on the basis that they didn’t “receive” the package. The package was confirmed delivered by the Shanghai Bureau to the correct address however they do not accept it so it goes ‘unclaimed’ and there is no recourse on the customers end. By time this happened, it was beyond dispute resolution timeframe with my credit card company.This company takes advantage of people despite mailing a less-than-subpar product, is frustrating to communicate with only via email bot, doesn’t accept returns or refund according to stated policy so doesn’t uphold their return policy & gets away with it b/c we have no recourse in US as it’s a China-based company. The USPS with all my documentation had no jurisdiction to do anything Once it goes through customs outside the U.S.

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