I went to Insight because my previous eye doctor was working there..(Dr Jeff Mellom)..The staff was not inviting at all… Dr. Mellom has been my eye doctor for years and I love his bed side manner. Not stuffy, gives me the real deal of what I need. Needless to say I went to Dr.Melloms office in Canton this year and learned that I was not eligible for my benefits because I had used them this year…..Guess where I used them???? Apparently at Insight…the funny thing is I haven’t been to Insight in almost 2 years!!! After calling Insight and being “jerked around” for and hour or so there explanation was that they “forgot” to submit my claim so they used my benefit for this year!!! Really you forget so I have to pay??? I have filed and Insurance fraud claim!!! Get your stuff together already!!! Glad my favorite eye doctors not there anymore!!!