Vivid Face Cream Scam
My Complaint: 9-20-18: I answered a free trial for face cream supposedly started by Kathy Gifford, who left the Today show to go full time with this cream. I paid $4.95 for this trail.
10-4-18: Unbeknownst to us, this company charged us $89.87 on our card. Nothing was sent to us and I had asked for nothing.
11-3-18 I received a box containing a second jar of cream. I called to ask where I should return it, that I had not asked for it and did not want it. I was told there were no refunds. After a rather heated conversation with Nicole, the telephone person, and after 2-3 offers from her, she finally reduced her offer to a 75% refund which I accepted. I did receive a $67.48 refund onto my card.
My Demand: I want my money back- refunded to card or in check form