Parents beware. I visited dr Lang before my son was born because I needed a new pediatrician as my previous pediatrician was no longer in practice. I asked her a number of questions and she seemed pleasant enough. Do not be fooled! Her practice is a mess.
After a less than a of bringing two children under 3 to her I have had more bad experiences than I care to remember. Most of them were minor annoyances so I let them go as a bad day or a just a hiccup, but over the I’d consistent poor performance I am changing doctors again.
The only saving grace of the practice is the nurse practitioner Beth. She is wonderful and my daughter loves her. I believe there has been 3 different office managers since we’ve started going there last June. Whenever I call I get an answering service and often have to call back multiple times in order to connect with a person in the office.
Dr Lang herself has terrible manner with me and with my children. I often schedule my appointments in the morning due to nap schedules. On three occasions I arrived about 5-10 minutes prior to my appointment time and the office was locked and no one was there. The last visit I waited 35 minutes past my appointment time before dr Lang showed up and when she arrived and I told her that I was about to leave because I didn’t know if she was coming she actually yelled at me… you read it right, she yelled at me.
In front of my two young children she was slamming her bags around and yelling about things that were going on in her personal life. I was shocked and a bit shaken. I would have left immediately but since she does not carry vaccinations in her office and I had just paid over $400 out of pocket for my children’s vaccines from the pharmacy, I was stuck there. It was a terrible experience. I hoped she was just having a bad day and I tried again.
Today was the final straw. She was late again – and we were stuck outside her office with $300 worth of vaccines. When she did arrive she did not even apologize, but rather she reprimanded my daughter for eating Cheerios in the exam room (my daughter is 3 and we had been waiting for almost 30 minutes). I am a pretty flexible person and I can completely understand that we all have good and bad days. An apology goes a long way to making things better.
All this being said – I wish Dr Lang no ill will and I hope that whatever is going on in her personal life that is effecting her ability be a good doctor is resolved, however, I would warn any parent thinking of going to her to be aware that the experience and well being of you and your children are not currently her first priority.