I was contacted by my email informing me that I had been approved for an Installment Loan in the amount of $10,000. I was given options on how I could actually acquire this loan, one was if I had a co-signer with a 700 credit score or if I had a vehicle 2016 where a lean could be placed on it, and the last option which we went with if we paid $500 upfront it would take care of paying my loan for 3 months and I wouldn’t have to make a payment on the loan until February and my monthly payments would be $172.00. I paid the money through Zelle off of my debit card so that I could track the payment but they claimed they didn’t receive the money so I went to my bank to dispute the $500 and my bank refunded me a temporary credit pending investigation, well they did a reversal on October 31 informing me that West Lansing had received the money on the 3rd of October and I didn’t receive the $10,000 that was promised to me in the contract. I have been trying to contact them only to be met with a busy signal every time. I really need my $500 back it has really put me in a bind financially as well as stress on my marriage.